Shipping Information
Thank you for shopping with TYTGEAR! We are excited to help you upgrade your setup. Please review our shipping policies below to understand how and when your items will be delivered.
1. Order Processing Times
Because TYTGEAR operates on an on-demand manufacturing model, products are created specifically for your order. Please note the following processing timelines before your items are dispatched:
Standard Processing (Setup Decor, 3D Prints, IoT)
For items like mousepads, posters, tapestries, coasters, standard 3D prints, and IoT devices, please allow 4 to 5 business days for manufacturing, printing, and quality checks to be completed so the order is ready to ship.
Custom Macropads & Keyboards
These complex hardware items require meticulous hand-assembly and rigorous testing. If any issues are detected during the quality check, the item is recalibrated or repaired before it leaves our facility. Due to this thorough process, these specific items may take additional time beyond the standard 4–5 days to be ready for shipment.
Raw Material Availability
Since all of our items rely on on-demand manufacturing, processing times for all products are ultimately subject to raw material availability. In the rare event of a component or material shortage, processing may take longer, and we will notify you promptly.
2. Split Shipments
Important
If your order contains a mix of Setup Decor and In-House Hardware, your items will arrive in separate packages and potentially on different days. This ensures that each item is shipped out to you as soon as it is ready, rather than holding up your entire order. You will not be charged extra shipping for split deliveries.
3. Shipping Rates & Estimated Delivery Times
We currently ship across India. Shipping costs are calculated dynamically at checkout based on the weight of your order and your delivery location.
Standard Shipping
Once processed and dispatched, standard delivery typically takes 4 to 7 business days depending on your region.
Delivery Estimates
Delivery timelines are estimates provided by our courier partners. Occasional delays may occur due to public holidays, extreme weather, or logistical issues beyond our control.
4. Order Tracking
As soon as your order (or a portion of your order) is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to trace your package.
If you receive a split shipment, you will receive separate tracking numbers for each package.
5. Incorrect Shipping Addresses
Please double-check your shipping address during checkout. TYTGEAR is not responsible for packages delivered to an incorrect or undeliverable address provided by the customer.
Need to Correct Your Address?
If you realize you have made an error, please contact us immediately at support@tytgear.in . If the order has not yet been processed, we will do our best to update it.
6. Contact Us
If you have any questions regarding your shipment, tracking, or delivery, please reach out to our support team:
